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Dec 20

2010

Karen's first published article; a guide to CRM for the SME

Posted by: Karen C on Dec 20, 2010

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This month I am very excited to have been published!

After being asked many times 'what is CRM? What does it do exactly?' I have written a clear guide for the SME owner to steer them through the jargon-filled minefield that is CRM Software.

Here they will be able to discover; what is CRM? Do I need it? and most importantly, if I do need it, how do I choose?

You can find my article in We Know Business magazine here.

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Over the last 6 months Beacon for Business have provided support and training for the Mamut application we deployed. We have found there service extremely professional and their knowledge of the product is absolute. Each and every question we posed was answered in detail. Beacon very quickly understood our business and the adaptation of the
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Karen's first published article; a guide to CRM for the SME

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