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Shipping & Returns

Shipping & Returns

1. Air International EMS,DHL Express Company will handle your order,within 2-7 days delivery usually.  And we guarantee that it is shipped to your door.

2. All  international shipments are shipped via EMS,DHL express mainly in  retailing, while for wholesaling. Please contact us now,click us to Feedback now! That is why you can enjoy best way shipping and great discount offering here off retailing.

3. We are a professional online dealer and cooperate with EMS,DHL expressing long-term, shipping order and delivering right to your door. Please make sure you are at home when the packages will be arrived.

4. After placing orders, please check your email here to get order confirmation.

Return policy

1. We are committed to your complete satisfaction. Before enjoying easy exchange & return policy, You must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or used, with all tags attached.

2. You may request a replacement for your purchase within 30 days of the order ship date for either of the following two reasons:

1) We sent the wrong item (It is hardly happened).

2) The item received is damaged in transit (Occasionally).


Once you have requested and received your Return Merchandise Authorization,we will send a replacement.You also can require us to send it with your next order so that you can save the shipping fee.

1. For large bulk orders, we may ask that you return samples of the wrong/damaged item along with the remaining items.

2. All ordered items are the right items you pick here. We promise you of the right order package. So if returning right items for a refund. Shipping and handling charges are non-refundable.

3. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection.

4. All returned merchandise should be sent to the shipping address we email you after you get our feedback here!

Exchanges

1. We will accept exchanges for a different color within 30 days of the original order dispatch date. Please contact us with your Order ID or one of our team members will help you. If you would like to exchange items to a different style, you would have to return your items for a refund* (as per Return policy) and place a new order for the style you prefer.

2. You must contact us before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or used, with all tags attached.

3. We do not cover the shipping cost of exchanges, you will be responsible for the return postage and for the shipping and handling cost of shipping the exchanged items back to you. We recommend that you add tracking and insurance when sending items to us for your own protection. Shipping and handling charges are non-refundable.

Refund

You may return your unopened, original condition items for a refund within 30 days of the order ship date. (If you discover that the item is wrong/damaged after the package is opened, we will send you a replacement; please see Replacement above). Refund will be of the item purchase price, excluding shipping & handling.

We are passionate about sneakers, and continually strive to bring the best selection available anywhere - including sneakers, limited editions, retro classics and lifestyles.
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