IT Support
Exciting changes to our IT Support Packages!
Which one is right for you?
Our customers have long been able to take advantage of our excellent IT Support package, which, through clever design and pricing, has given you peace of mind and value for money. We at Beacon For Business have decided that to take advantage of the latest developments in IT, the skills and expertise within our business, and to give our customers even more choice and value for money, we are now restructuring our IT Support offering, enabling you to choose an option which works best for you.
Our IT Support Packages allow you to purchase 7 hours of IT Support for your company. Use this time as and when you need it - all in one week or over six months, for example. It's a complete pay as you go service - No monthly fee, just pay for what you use.
Give us a call on 01260 274038
Premium Level Support
Total Peace of Mind
We guarantee to offer online support within an hour, and if necessary attend your site within 4 working hours. NO call out fee applies.
Any remote assistance lasting 15 minutes or less will be free of charge! Beyond 15 minutes will be charged in half hour blocks, all site visits will be charged in half hour blocks.
This IT Support package enables you to be sure that IT Support is a phone call away, and a dedicated professional will be on site as and when needed.
Basic Level Support
A professional at the end of the line
We guarantee to provide online support within an hour. If a site visit is required, a call out fee is charged. However, as many IT problems can be rectified by one of our IT Professionals gaining remote access to your system, your IT Support Line offers great value for money and peace of mind.
IT Support is charged in blocks of 15 minutes. Use the time as and when you need it, but be reassured that you have a professional at the end of the line.
Beacon For Business are able to offer a full range of remote and on-site IT Support.
If needed we can;
• Perform a comprehensive site audit and needs analysis.
• Install, implement and test a complete new IT infrastructure.
• Design, implement and install a network cabling solution.
• We can access your system remotely to fix or diagnose.
• Our team will support and maintain your server.
• Implement staff internet access control to avoid wasted work hours.
• Provide a backup or disaster recovery solution.
Find out how we can help you Click here.
